Fire Shutters Thornhill
Great product very knowledgeable staff quick professional installation
All good, just haven’t wired them up yet because it’s winter. I had them installed very late in the fall. Our friend has them, and they are fantastic. The installers are very professional, and very polite and clean and organized. Much appreciated these days!
Excellent service and product
My total experience from start to finish was a total pleasure. Professional in every way from Kirill in sales to Mania in the office to the whole install team. There was attention to detail, and follow up all the way thru. And there is still a custom piece to come .I will update this review in the next couple of weeks. But I have all the confidence in the world that the final pieces will be the crowning touch. Thanks to everyone on the team for a job well done so far !!!
Rick St Germain
We couldn’t be happier with our RollUp door and the service we have received. The employees have all been very helpful and responsive from beginning to end, from customer service, sales to warehouse staff. Delivery was even ahead of schedule. The product itself is top notch. Excellent quality and it looks fantastic. Thank you ROLLerUP.
A custom garage door made , beautiful craftsmanship, on time installation.Thank you!
Excellent and attentive customer service, with quick manufacturing/installation and competitive pricing
Great response and service. Knowledgeable and helpful sales and install team.
Great quality products, everything done in time.Thank you
Amazing customer service.Great quality. Installed in the time frame specified. They were made custom for my cabana.
Good work, good quality heavy-duty materials and the price was the best of 3 quotes. We are happy with our new roller shutters.
This company and the people we were contacted by were a pleasure to deal with. They literally made a accommodations to work around the times we were available. Great to deal with. A BIG Thank you to Irene , Mylene and Alex for all your help. The roll shades look amazing. Also to the two guys that came to install, they were fast and clean. Thank you Rita & Frank 🙂
I used ROLLerUp for a small roll up door on my backyard patio bar. They were quick to come measure the project. Delivery was within a reasonable time line ( 4/5 weeks). Installation was quick and professional. I am very satisfied with this product and company. I would certainly recommend them to anyone needing their services.Allen P.
I don’t post often, but my experience with Roller Up was so positive that I felt it necessary to share. From the initial consultation with Kirill, to the install, and finally the UNBELIEVABLE customer support from Marina, I can’t recommend this company enough. The quality of shades are top notch and this is a company that truly cares about its customer. I had a couple of small adjustments that were required after I had already paid in full, and even though they could have shrugged it off, roller up did the opposite and helped me out immediately. Marina made sure I got the support I needed, by sending out a tech and connecting me with someone over zoom as well, just to make sure everything was working as it should (btw, THANK YOU, Eugene, for the patience and support you gave me as well). I could go on and on but basically just wanted to give roller up my highest praise and I fully recommend this company to anyone looking to install any of the products they sell. You won’t regret it. Thank you Roller Up!Elliott
Great service, on time delivery and terrific pricing.
Excellent experience! We are very pleased with the ordering and installation process.
We have to say that this is the best decision we did! During the pandemic, we undergone a backyard renovation project to create our oasis/cottage at home. An outbuilding was the focus point of this project and we knew, how much sun this building would get. Like anything since the pandemic started, with all prices went up and we were busting our budget, this was one item that we were glad that we did not scrape. With the photos below, one can see the difference of that sun directly shooting to your eyes, versus the UV 90% block afterwards. I believe the video shows the best difference on the effect RollerUP’s screen! We are truly appreciative of Alex and Eugene’s passion and hard work for their clients and would recommend their products to anyone in the market!
Great product. Installed on our store front office. Thank you!
Very good experience dealing with Rollerup. I am very pleased with the finished installation.
From my first interaction with ROLLerUP I was pleased; getting a phone call returned in the GTA is a feat unto itself! Star 1. It cost less than I thought it would. My roll up laneway gate arrived within the timeframe I was told, (star 2) but when installers arrived I wasn’t quite ready. They didn’t freak out, they advised me to reschedule. “We don’t mind, and we don’t want you to have to spend money later if the door is damaged”. Star 3. When installation finally happened I couldn’t have been more pleased. Brandon & Leo did a great job & made me feel as though my job was important, all the while being personable. Stars 4 and 5. Highly recommended.
Very good service and quality of product and installation. Highly satisfied and would recommend to others.
The customer service at roller up shutters is nothing short of stellar. If I could put 10 stars I would. Marina and the entire team did an excellent job at meeting all of our expectations with our order. We ordered two very large shutters to enclose the kitchen area of our Cabana. From our first consultation to the final installation, it was timely, they gave updates and they were very accommodating with installation dates that worked with our schedule. The final product was perfect! Even the installers were professional, on time and took care of the work area as though it was their own place they were working in. Thank you to the entire team and we look forward to sending you as much business as we can.
Gianna Da Silva
The installation crew, Eugene, Brandon and Leo, were detailed and professional.
My mother found this company searching on Google and I’m glad to say they are better than your average! It started with her just wanting a garage door roll up for our carport; the sales associate woman was so patient and helpful with her and the installers were very professional, really nice and didn’t leave until everything was clean and she knew exactly how to use everything! She loved the finished project so much that she called them back to install an awning in her backyard! Both look beautiful. Both work amazing thank you all so so much !! Highly recommend this company!
This is an excellent Company to deal with. I first dealt with RollerUp about 2 years ago as I was looking for someone to repair an old Rollag shutter. They came out to look at the job and discovered a broken plastic spindle reel guide and since parts were not available, they had a metal guide manufactured to make the repair. I have just had 2 additional shutters installed and the process from selection to measurements to manufacturing to installation date to installation all went very smotthly. I cannot say enough about the RollerUp employees- warm and friendly while very professional and competent even with all the issues with COVID. Great people, great product and a great experience.
As a residential design/build firm, we have used many sub-trades for various reasons. ROLLerUP created a rolling door for a cabana. Their service, communication and installation were impeccable. We received what we ordered and on time. We highly recommend ROLLerUP and will use them again without a doubt.
The process was smooth and the finished product looks great. Ryan and Rob completed the installation quickly and efficiently while explaining everything I needed to know.
The guys did a fantastic job quick and sufficient excellent work.
Strongly recommend ROLLerUP, they are efficient and provide excellent service and help to maintain the safety of our families and building with the Fire Shutters that protect us! Thank you.
RollerUp and there Crew are the Best, the workmanship and qualityof the shutters are excellent.thankyou, Irina, Alex, Ryan , Rob , absolutely perfect.all the best Casy
Got a roller door installed for a laundry nook. Good product, great service, fair price. No complaints. Would recommend.
Excellent customer service and very professional installation!
On time, on budget and extremely easy to deal with. no surprises!! would highly recommend
Thanks Roller up – i’m happy with the product your sold us but i’m even happier with your responsiveness and after sale service. No one (or company) is perfect, but how you treat and respond to your customers is the mark of a business that cares. You have exceeded my expectations and would refer your company to anyone that asks.
Once in a while you select a company that exceeds your expectations big time. Such is RollerUp. A fair price, good quality and completed ahead of schedule. My thanks to the team, especially quarterback Eugene and of course,, Roy.
I am very impressed, from the shutter itself to the packaging and the Smarties, the quality is as good or better than I expected. Dimensions, which were critical, were exact and every piece and part right down to the last screw, with some always needed extras, were included.Excellent customer service and follow up from start to finish by Irina.I used it for a home interior application to enclose a furnace room and it does exactly what I had planned, which I couldn’t achieve with a stud wall and door. Gives me extra space in the laundry room while still providing clear and easy access to all of the mechanicals. Operates very smoothly and quietly. Great product!
We received great service from ROLLerUp! Very responsive and excellent work!
I came home one day opened my garage and found it would not close back up. After literally 40years of the shutter opening and closing effortlessly the run was over. I call “another Emergency” garage service hoping they could help and all they managed to do was Wreck the key to the lock. The next day I Called up Rollerup.ca, they quickly came out to my house inspected and started to get to work ASAP. After all was said and done the culprit the Motor was gone. They quickly ordered the parts required, and spent the rest of the time at the house inspecting and repair/servicing the 5 manual roll shutters replacing the “Tapes”. I am extremely happy with the due diligence and eagerness and professionalism of the Techs that came to the house. The Quality of workmanship that both the main office and the Techs has made me very happy . I would highly recommend RollerUp.ca
We had roll shutters installed in our home in all bedroom windows. It’s so great to finally have real darkness in the rooms when shutter are closed, and not being waken up by the morning light. It’s also great for both sound and climate insulation. We are very satisfied. Timing was respected, prices were okay, installation went fast and smoothly, and the quality looks good so far.
We purchased a rollup door for our boat house and we very pleased with the service and installation. People were pleasant and installation dates were as promised.
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We are glad to answer any questions you might have about roll up shutters. Please contact us to schedule a free estimate and learn more about our services and products.